ACP Traductera has invested significant resources in recruiting, testing and training linguists, IT specialists and project managers. As a result, the ACP Traductera team consists of more than 1,200 translators, proofreaders, editors, QA specialists, project managers, localization engineers, and DTP specialists. Our quality assurance strategy ensures that:
ACP Traductera was awarded the ISO 9001:2000 Certificate in September 2007.
We have successfully passed a re-certification audit and our compliance with ISO 9001 has again been confirmed, and extended until 2017.
The Certification Audit, conducted by the internationally recognized TÜV NORD Certification body, confirmed our high orientation towards quality management systems, customer satisfaction and continual improvement.
We are very proud of the fact that, in his report, the independent auditor not only stated compliance with ISO 9001 standard, but highlighted ACP Traductera´s positive customer approach, the high professional level of all our staff, and our responsible approach towards quality management systems.
ACP Traductera has been awarded the ISO 17100 certificate by TÜV NORD as the first company in the Czech Republic in April 2017.
As with the previous EN 15038 Quality Standard, the most important feature of the IS0 17100 is the definition of the translation process, whereby the translation is just one of the steps of the process and does not guarantee quality if no revision by a second translator is carried out, as well as the precise definition of the professional abilities of each of the participants in the translation process, principally the translators, revisers and translation project managers.
Any translation service under ISO 17100:2015 must include, as a minimum, translation and revision (bilingual editing).
We regard all the information contained in your projects as confidential. All of our external translators, proofreaders, terminology specialists, and in-house staff have signed a confidentiality clause.
We have a reliable back-up system and we back-up data on a daily basis.
We archive all your projects to make them available for you at any future time.
WE PROTECT AGAINST VIRUSES
For antivirus protection, we regularly update the virus database of our antivirus program.