Customer satisfaction was 96.5% in 2023
Customer satisfaction with the overall quality of our services was 96.5% in 2023
*the results from a satisfaction survey we conducted last year
The helpfulness, quality of communication and professionalism of our team to ensure that projects run smoothly received high ratings.
95% of our customers were satisfied with our delivery times.
Some comments from our customers:
Gute, pünktliche Übersetzungen, schnelle und freundliche Kommunikation.
Ich bin sehr zufrieden mit der Zusammenarbeit. Es wäre super, wenn die Kommunikation mit dem Projektmanager auf Deutsch stattfinden könnte.
Schnelle, freundliche und zuverlässige Rückmeldungen und Lieferungen der Jobs.
We are very happy about this cooperation, everything is on time, fast answers and translation is with high quality. We do not have any advices for improvement, we are really happy with this cooperation.
Flexibility, professionalism, quick responses, ability to adjust.
I appreciate the accommodation for taking on as much work as possible when clients start submitting. Also the responsiveness of the team to confirm due dates is very much appreciated.